Today, hits a milestone in business to consumer conversations over WhatsApp.
For a few years now, WhatsApp has been the must have channel for engagement. A WhatsApp chatbot has many benefits for businesses as WhatsApp still stands as the number one preference in messaging apps. The various WhatsApp message templates, non-transactional push notifications and click-to-WhatsApp campaign features have further enhanced the customer experience. With a WhatsApp chatbot, over 300 of our clients have effectively scaled up their engagement. Now we’re taking the engagement to a more holistic level, with in-chat payments powered by SETU. Yes, this is all about making your conversations count and driving more value from your engagements.
In partnership with SETU, we’re enabling payments on WhatsApp!
Don’t have a WhatsApp chatbot yet? Get started for free.
We’re giving you a WhatsApp + Omnichannel chatbot free for 90 days.
While there are many benefits of a WhatsApp chatbot, here are the top 3 benefits of closing the loop of engagement with transactions.
Collections made fast: WhatsApp is more efficient in driving collections compared to the conventional SMS and email reminders, which are expensive and are also known to have poor conversion rates (less than 3%).
Reminders made to work: Rather than hoping for timely payment, be proactive and drive your business goals with early reminders!
Talk money, in their language: No more messages being lost in translation. That too when it’s about money. Converse with your customers in regional languages, without having to additionally train the bots.
Want to give payments on WhatsApp a spin?
Call 080-471-89262 or chat on WhatsApp
See how payments collection on WhatsApp is beneficial for the Insurance Sector.
yellow.ai is a leading CX Automation Platform helping businesses to build chatbots and voicebots to automate support, sales, marketing, HR, ITSM, in 100+ languages, across 35+ channels