There are a few key ingredients for a good automation solution. Let’s look here. What goes into making a good customer experience automation funnel?
Today, the existing subscription renewal processes are manual, inefficient, and expensive. Customers are spammed with several SMS and email reminders that go unnoticed. About
Today, the collection processes for the insurance sector are manual, inefficient, and expensive to an extent. About 15% of customers forget to pay back
Introducing WhatsApp Payments powered by SETU
In this offering, yellow.ai’s powerful collections bot is bundled with a UPI infrastructure to offer a seamless payment experience on WhatsApp. WhatsApp Collections can help you engage with your customers through personalised conversations directly on WhatsApp with in-built payments.
With over 1 billion active users, Instagram(IG) is seen as one of the top social channels for brands to engage with potential customers and support
WhatsApp Business API – More convenience with the all-new interactive message templates WhatsApp chatbots are known for convenience. So is the rapid adoption across and
The wait is over: Non-transactional WhatsApp Business notifications now available in Mexico and Indonesia!
Having meaningful and engaging conversations with customers is at the heart of every marketing and advertising strategy. With the world moving towards a digital era
Did you know? Even today, 90% of transactions still occur in physical stores. By 2040, 95% of purchasing will be backed by e-commerce. Retailers who
ITSM is broken IT agents have always struggled with the volume of queries they receive. Despite the organization’s best efforts to make IT ops self-serve,
Automating end-to-end resolutions of routine policy and claims-related tasks help insurance companies save up to 80% of operational costs, as compared to fully manual customer servicing